Terms of Service
1. Introduction
These Terms of Service apply to your use of the BYD Electric Cars Canada website.
By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.
Website: https://bydelectriccars.ca
Business name: Byd Electric Cars
2. About Our Website and Services
BYD Electric Cars Canada provides information and enquiry services relating to BYD electric vehicles. We work with BYD dealers and/or vehicle suppliers to assist customers with vehicle enquiries, sourcing, pricing, availability, and potential purchase or import arrangements.
Submitting an enquiry or requesting a quote does not, by itself, guarantee that a vehicle is available or create a binding purchase contract.
3. Our Relationship With Dealers and Suppliers
BYD Electric Cars Canada works with BYD dealers and/or vehicle suppliers. This relationship does not, by itself, mean that BYD Electric Cars Canada is an authorized BYD dealership or official representative of BYD.
Any claim of official authorization will only be made where it has been expressly confirmed.
A transaction may involve a third-party dealer or supplier. Where applicable, the identity of the payment recipient and the relevant transaction arrangements will be confirmed before payment.
The BYD name, logos, and related trademarks belong to their respective owners.
4. Vehicle Listings and Information
Vehicle descriptions, images, specifications, features, prices, and availability information are provided for general information and enquiry purposes.
Details may vary by model, market, supplier, and vehicle specification. Images may be illustrative and may not show the exact vehicle being offered.
Please obtain confirmation of the vehicle, specification, price, availability, and included services before making a purchase or payment.
5. Quotes and Orders
A quote or enquiry is not a confirmed order unless the relevant transaction has been agreed to in writing.
Any written quotation should be reviewed for the vehicle details, price, validity period, payment recipient, included services, and other applicable terms.
Vehicle supply is subject to confirmation by the relevant dealer or supplier.
6. Prices and Additional Costs
Prices may change due to supplier pricing, exchange rates, shipping costs, taxes, duties, and other factors.
Depending on the transaction, additional costs may include shipping, customs duties, taxes, inspection, registration, insurance, handling, or other applicable charges.
The applicable price and charges should be confirmed with the customer before payment.
7. Full Refund Policy
Full refunds are available.
Customers may contact us to request a full refund of payments made directly to BYD Electric Cars Canada. Please provide your order or transaction reference so that we can identify the payment.
Where payment is made directly to a third-party dealer or supplier, the payment recipient and refund arrangements should be confirmed in writing before payment.
This policy does not limit any refund, cancellation, or other rights that cannot lawfully be excluded under applicable law.
To request a refund, contact us using the details provided on our website.
8. Vehicle Imports and Compliance
Not every vehicle intended for an international market is eligible for importation or registration in Canada.
Customers should confirm that their intended vehicle meets applicable Canadian import, safety, emissions, and registration requirements before proceeding.
We do not guarantee that a specific vehicle will be approved for importation, pass inspection, or qualify for registration. Import eligibility is determined under the applicable requirements and by the relevant authorities.
Please review our Vehicle Import Disclaimer for further information.
9. Shipping and Delivery
Shipping and delivery estimates may depend on suppliers, carriers, customs processing, and other circumstances.
Any delivery timeframe provided is an estimate unless a specific date has been expressly agreed to in writing.
10. Acceptable Use
You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Submit knowingly false or misleading enquiries.
- Attempt unauthorized access to the website or its systems.
- Interfere with the website’s operation or security.
- Upload or distribute malicious code.
- Copy or misuse website content in a way that violates applicable rights.
We may take reasonable steps to protect the website, its users, and our business against misuse.
11. Intellectual Property
Website content, including text, design elements, and original images, may be protected by intellectual property laws.
You may access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, or commercially exploit website content without permission, except where permitted by law.
Third-party trademarks and logos remain the property of their respective owners.
12. Third-Party Websites and Services
Our website may link to external websites or services. We do not control and are not responsible for their content, availability, policies, or practices.
If your transaction involves a third-party dealer, supplier, or service provider, the relevant terms and responsibilities should be confirmed before proceeding.
13. Website Availability and Disclaimer
We aim to keep our website useful and up to date, but we do not guarantee that all information will always be complete, accurate, or current.
We may update, change, or temporarily suspend website features as necessary.
Nothing in these terms excludes or limits any rights, warranties, or liabilities that cannot lawfully be excluded or limited.
14. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be published on this page with an updated revision date.
15. Governing Law
These terms are subject to the laws applicable to the business and transaction, together with any mandatory consumer protection laws that apply.
The applicable governing law and jurisdiction should be confirmed based on the registered business location and the nature of the transaction.
16. Contact Us
For questions about these terms, vehicle enquiries, or refunds, contact:
Business name: Byd Electric Cars
Email: info@bydelectriccars.ca