Privacy Policy
1. Introduction
BYD Electric Cars Canada respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or contact us about vehicles, pricing, sourcing, or import services.
2. Information We May Collect
Depending on how you use our website, we may collect:
- Your name, email address, telephone number, and other contact details.
- Information you provide when requesting a quote or making a vehicle enquiry.
- Your vehicle preferences and relevant sourcing or delivery requirements.
- Messages and correspondence you send to us.
- Technical information, such as your browser type, device information, IP address, and website usage data, where collected by our website or its services.
Please avoid sending sensitive personal or financial information through general website forms or email unless it is necessary and an appropriate secure method has been provided.
3. How We Use Your Information
We may use personal information to:
- Respond to enquiries and quote requests.
- Provide information about vehicles, sourcing, and potential import arrangements.
- Communicate with you about a requested vehicle or service.
- Coordinate enquiries with relevant dealers or suppliers when needed.
- Operate, maintain, and improve our website.
- Protect our website and users against fraud, misuse, and security threats.
- Comply with applicable legal requirements.
We will use your information for purposes that are relevant to your interaction with us and as otherwise permitted or required by law.
4. Sharing Your Information
We may share relevant information with service providers who help us operate our website, communicate with customers, or provide requested services.
Where necessary to respond to your vehicle enquiry or arrange sourcing, we may share relevant details with a BYD dealer, vehicle supplier, shipping provider, or other party involved in your requested transaction.
We may also disclose information where required by law or where reasonably necessary to protect our rights, customers, or website.
We do not sell personal information to third-party marketers.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential functions, remember preferences, understand website traffic, and improve performance.
The specific cookies used depend on the website features, plugins, and third-party services enabled on the site.
Please see our Cookie Policy for more information.
6. Data Security
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing transactions, maintaining business records, and meeting applicable legal requirements.
8. Your Privacy Choices
Depending on the laws that apply, you may have the right to request access to personal information we hold about you, request corrections, or raise concerns about how your information is handled.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding.
9. Third-Party Websites
Our website may contain links to external websites. We do not control those websites and are not responsible for their privacy practices or content.
Please review the privacy policies of external websites before providing them with personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated revision date.
11. Contact Us
For privacy questions or requests, contact:
Business name: Byd Electric Cars
Email: info@bydelectriccars.ca